Effective Date: 5/1/2026

ASKJ Preparations (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our document preparation and software services.

We collect only the information necessary to provide our services, including:

• Name, phone number, email address 
• Mailing address 
• Information related to your student loans and document preparation needs 
• Account login details for portal access 
• Communications you send to us (SMS, email, or phone) 

We use your information strictly to:

• Provide document preparation, management, and storage services 
• Create and manage your secure account 
• Communicate with you about your account or services 
• Send service-related updates, reminders, and responses to inquiries 
• Maintain and improve our platform functionality 

We do not use your information for unrelated purposes.

We do not sell, rent, trade, or share your personal information with third parties, affiliates, or external companies.

Your information is used internally only to deliver the services you requested.

We take reasonable measures to protect your information, including:

• Secure storage systems 
• Access controls 
• Encryption where appropriate 

We retain your information only as long as necessary to:

• Provide our services 
• Maintain records 
• Comply with legal obligations 

You may request to:

• Access your information 
• Correct inaccurate information 
• Delete your information (subject to legal requirements) 

By providing your phone number, you agree to receive SMS messages related to your account and services.

• Message frequency varies 
• Message and data rates may apply 
• You can opt out at any time by replying STOP 
• For help, reply HELP 

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

ASKJ Preparations
2910 Kerry Forest Parkway STE D139
Tallahassee, Florida 32309, United States
Phone: (877) 967-2889
Email: clientservices@askjpreparations.com