Effective Date: 5/1/2026

These Terms and Conditions govern your use of ASKJ Preparations services.

ASKJ Preparations provides:

• Document preparation services 
• Document management and storage 
• Software access through a secure portal 

We assist with organizing and preparing documents related to student loans. We do not provide legal or financial advice.

By using our services, you agree to:

• Provide accurate and complete information 
• Maintain the confidentiality of your account credentials 
• Use the services only for lawful purposes 

You are responsible for all activity under your account. Notify us immediately of any unauthorized use.

If applicable:

• Fees for services will be disclosed prior to purchase 
• Payments are due as agreed at the time of service 

By providing your phone number, you consent to receive SMS messages related to your services.

• Message frequency varies 
• Message and data rates may apply 
• Reply STOP to opt out 
• Reply HELP for assistance 

Your information is used only to provide services and manage your account. We do not sell or share your data.

We strive to maintain continuous access to our platform but do not guarantee uninterrupted service.

ASKJ Preparations is not liable for:

• Decisions made based on prepared documents 
• Delays caused by incomplete or inaccurate information provided by you 
• Service interruptions outside of our control 

We may suspend or terminate access if:

• Terms are violated 
• Misuse of services occurs 

We may update these Terms at any time. Continued use of services constitutes acceptance of updated terms.

ASKJ Preparations
2910 Kerry Forest Parkway STE D139
Tallahassee, Florida 32309, United States
Phone: (877) 967-2889
Email: clientservices@askjpreparations.com